okyfun Privacy Policy

01 Introduction & Scope

okyfun is committed to protecting the privacy and personal data of every player who uses our platform. This Policy applies to all personal information collected through the okyfun website at https://okyfun.app, our mobile-optimized interface, customer support channels, and any other services we operate under the okyfun brand.

This Policy does not apply to third-party websites, payment processors, or services that may be linked from or integrated with the okyfun platform. We encourage you to review the privacy policies of any third-party services you use in connection with okyfun, such as GCash, Maya, or your bank's online banking portal.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

02 Personal Data We Collect

okyfun collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect information about your religious beliefs, political opinions, health records, or sexual orientation.

03 How We Collect Your Data

okyfun collects personal data through the following means:

• Direct collection — information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions;
• Automated collection — technical data collected automatically when you access the okyfun platform, including IP address, device identifiers, browser information, and session activity via cookies and similar technologies;
• Third-party sources — identity verification data from KYC service providers, fraud screening data from anti-fraud partners, and transaction data from payment processors such as GCash and Maya;
• Regulatory sources — information shared with us by PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory bodies in the course of compliance activities.

All data collection on the okyfun platform is conducted over encrypted HTTPS connections. We do not collect personal data from users who have not registered an account, beyond standard technical data collected automatically for security and analytics purposes.

04 How We Use Your Personal Data

okyfun uses your personal data for the following purposes:

• Account management — creating and maintaining your okyfun account, verifying your identity, and managing your account settings and preferences;
• Service delivery — processing your deposits and withdrawals, crediting winnings, applying bonuses, and providing access to all okyfun games including slots, bingo, and live casino;
• Regulatory compliance — fulfilling our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012, including KYC verification and suspicious transaction reporting;
• Responsible gaming — monitoring gaming activity to identify signs of problem gambling, enforcing deposit limits and self-exclusion requests, and complying with the 21+ age restriction;
• Fraud prevention and security — detecting and preventing unauthorized access, fraudulent transactions, multi-accounting, and other prohibited conduct;
• Customer support — responding to your inquiries, resolving disputes, and improving our support services;
• Marketing communications — sending you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time;
• Platform improvement — analyzing usage patterns and technical data to improve the performance, reliability, and user experience of the okyfun platform.

okyfun will never sell your personal data to third parties for their own marketing purposes. Your data is used solely to operate and improve the okyfun platform and to meet our legal obligations.

05 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173), okyfun processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our contract with you, including account creation, game access, and payment processing;
• Legal obligation — processing required to comply with Philippine laws and regulations, including PAGCOR licensing requirements, AMLA obligations, and NPC directives;
• Legitimate interests — processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights;
• Consent — processing for marketing communications and optional features, where you have given explicit consent. You may withdraw consent at any time by contacting us at [email protected].

06 Data Sharing & Disclosure

okyfun does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment processors — GCash, Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and other Philippine payment providers, solely to process your deposits and withdrawals;
• KYC and identity verification providers — third-party services that assist okyfun in verifying your identity and age in compliance with PAGCOR and AMLA requirements;
• Fraud prevention and security partners — services that help okyfun detect and prevent fraudulent activity, unauthorized access, and multi-accounting;
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement agencies, where required by law or regulatory directive;
• Game content providers — licensed game studios and live casino operators whose games are available on the okyfun platform, to the extent necessary to deliver their services;
• Professional advisers — lawyers, auditors, and consultants engaged by okyfun, subject to strict confidentiality obligations.

All third parties with whom okyfun shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and are prohibited from using it for any purpose other than the specific service they provide to okyfun.

okyfun does not transfer personal data outside the Philippines except where required by law or where the recipient country provides an adequate level of data protection as recognized by the National Privacy Commission.

07 Data Retention

okyfun retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specific retention periods include:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AMLA record-keeping requirements;
• Financial transaction records — retained for a minimum of five (5) years from the date of each transaction, as required by Philippine anti-money laundering regulations;
• Gaming activity records — retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes;
• Customer support communications — retained for two (2) years from the date of the last interaction;
• Marketing consent records — retained for the duration of your consent and for one (1) year after withdrawal of consent, as evidence of compliance.

When personal data is no longer required, okyfun will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

08 Cookies & Tracking Technologies

The okyfun platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. The types of cookies we use include:

• Strictly necessary cookies — essential for the platform to function, including session authentication, security tokens, and load balancing. These cannot be disabled;
• Functional cookies — remember your preferences such as language settings, game lobby layout, and responsible gaming tool configurations;
• Analytics cookies — collect anonymized data about how players use the okyfun platform, helping us identify performance issues and improve the user experience;
• Security cookies — detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic.

okyfun does not use cookies to serve third-party advertising or to track your activity on websites other than https://okyfun.app.

09 Data Security

okyfun implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• TLS/SSL encryption — all data transmitted between your device and the okyfun platform is encrypted using Transport Layer Security (TLS 1.2 or higher);
• Data encryption at rest — sensitive personal data stored in our systems is encrypted using AES-256 encryption;
• Access controls — strict role-based access controls ensure that only authorized okyfun personnel can access personal data, and only to the extent required for their specific role;
• Two-factor authentication — available for all player accounts and mandatory for okyfun staff accessing internal systems;
• Regular security audits — our platform undergoes regular penetration testing and security audits by independent third-party security firms;
• Incident response — okyfun maintains a documented data breach response plan and will notify affected players and the National Privacy Commission within 72 hours of discovering a breach that poses a real risk of serious harm, as required by RA 10173.

While okyfun takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by okyfun:

• Right to be informed — the right to know what personal data okyfun collects about you, how it is used, and with whom it is shared, as described in this Policy;
• Right of access — the right to request a copy of the personal data okyfun holds about you;
• Right to rectification — the right to request correction of inaccurate or incomplete personal data;
• Right to erasure — the right to request deletion of your personal data, subject to our legal retention obligations under AMLA and PAGCOR regulations;
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability — the right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint — the right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request to protect against unauthorized access to your data.

11 Children's Privacy & Age Restriction

If okyfun discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately terminate the associated account, delete all personal data collected from that individual, and report the matter to PAGCOR as required by our licensing obligations.

Parents and guardians who believe that a minor may have registered on the okyfun platform are encouraged to contact us immediately at [email protected]. We take underage gambling extremely seriously and will act swiftly on any such report.

12 Changes to This Privacy Policy

okyfun reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine laws and regulations, or NPC guidance. When we make material changes to this Policy, we will notify registered users by email and/or by posting a prominent notice on the okyfun platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page reflects when this Policy was most recently revised. Your continued use of the okyfun platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the amended Policy, you must stop using the platform and may request account closure as described in our Terms & Conditions.

We recommend bookmarking this page and reviewing it periodically to stay informed about how okyfun protects your personal data.

13 Contact Us & Data Protection Officer

okyfun has appointed a Data Protection Officer (DPO) in compliance with the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:

• Data Protection Officer: okyfun Data Privacy Office
• Privacy Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for data privacy requests; within 24 hours for general support inquiries
• Support Hours: 24 hours a day, 7 days a week, including Philippine public holidays

For responsible gaming support, please visit our Responsible Gaming page or call the PAGCOR Problem Gambling Helpline at 1553 (24/7, free, confidential).